What Happens at Exchange of Contracts, Process

Exchange of contracts is the moment a property transaction in England and Wales becomes legally binding. Up to that point, either the buyer or the seller can walk away without…

Exchange of contracts is the moment a property transaction in England and Wales becomes legally binding. Up to that point, either the buyer or the seller can walk away without any legal penalty, an accepted offer, a mortgage in principle, even a completed survey are all steps forward, but none of them tie the parties in. At exchange, signed contracts are formally swapped between the solicitors acting for each side, the buyer's deposit (usually a percentage of the purchase price, paid on account towards the total) is transferred, and a completion date is written into the contract. Completion is the later day when the balance of the money moves and the keys are handed over.

This is why the exchange of contracts UK buyers and sellers reach is often called the point of no return: after it, pulling out has serious financial and legal consequences. Solicitor Lauren Basger notes that the checks done in the days before exchange, searches, enquiries, mortgage offer, survey issues, the deposit funds being cleared, matter precisely because there is no undoing it afterwards. The sections below explain what is checked before exchange, what actually happens on the day, and what follows if someone tries to withdraw.

How Exchange Actually Happens on the Day

Exchange of contracts UK-side is usually a phone call between the two solicitors, not a meeting in a room. Buyers and sellers are rarely present. By this stage, both sides have already signed their part of the contract in wet ink and sent it to their own solicitor to hold.

The solicitors follow one of the Law Society Formulae. Formula A is used when one solicitor already holds both signed contracts. Formula B, the most common, is used when each solicitor holds their own client's signed part. Formula C is used in chains, where several transactions have to exchange in a set order.

On the call, the solicitors read the signed contracts to each other to confirm they are identical, same price, same property, same parties, same completion date (the day keys are handed over and the balance of the money moves). They then agree the exact time of exchange, insert that day's date onto the contracts, and undertake to send the signed parts to each other in the post.

The deposit, usually a percentage of the purchase price paid by the buyer's solicitor to the seller's solicitor on exchange, is confirmed as sent or held to order. A written memorandum of the call is made on both sides.

Solicitor Lauren Basger notes that once that call ends, the contract is binding. Anything not checked beforehand cannot easily be unpicked afterwards.

The Deposit and Completion Date Explained in Plain English

At exchange, two things become fixed: the deposit and the completion date. Both are written into the contract, and both matter.

The deposit is a sum you pay on the day of exchange, usually 10% of the purchase price. It is not an extra cost, it counts towards what you owe on completion. The seller's solicitor holds it, and if you pull out after exchange, the seller can keep it. In some cases a reduced deposit is agreed, often where a buyer's mortgage covers a higher percentage of the price, but the full 10% liability can still stand if things go wrong. Lauren Basger, solicitor, notes that buyers sometimes assume a reduced deposit caps their exposure, it usually does not.

The completion date is the fixed legal deadline for the sale to finish: the day the balance of the price is transferred, the keys are handed over, and you move in. It is negotiated between the parties beforehand, usually through the solicitors, and only becomes binding once written into the contract at exchange. Common gaps between exchange and completion range from same-day to a couple of weeks, though longer is possible where a chain or specific circumstances require it. Once set, moving the date needs both sides to agree.

Pre-Exchange Checks Your Solicitor Should Complete

Before authorising exchange of contracts UK buyers should expect their solicitor to work through a defined checklist. Skipping items to hit a target date is where problems tend to surface later.

Searches must be back and reviewed. That means the local authority search (planning history, road schemes, enforcement notices), drainage and water (whether the property connects to public sewers), environmental (contamination, flood and ground stability risk), and, where the property sits in an affected parish, a chancel repair check. Anything flagged needs a written answer, not a shrug.

Enquiries raised with the seller's solicitor should be satisfied in writing. Title needs to be approved, meaning the solicitor is content the seller can actually transfer what they are selling, and that any restrictions, covenants or rights of way are understood.

The mortgage offer must be in hand and still valid through to the expected completion date (the day keys are handed over and the balance of the price is paid). Buildings insurance should be arranged to start from exchange, because risk in the property passes to the buyer at that moment. The signed contract and the signed Transfer deed (form TR1, which legally moves ownership at the Land Registry) should be held by the solicitor. Deposit funds, usually 10% of the price, paid on exchange and forfeit if the buyer later pulls out, must be cleared in the client account, not merely promised. Any survey issues, from damp to structural movement, should be resolved through price renegotiation, a retention, or specialist reports.

As Lauren Basger notes, rushing exchange to fit a chain's preferred timetable exposes buyers to risks they cannot unwind once contracts are binding.

What Happens if Someone Pulls Out After Exchange

Once contracts are exchanged, both sides are locked in. Walking away isn't really an option, it's a breach of a binding contract, and the consequences are serious.

If the buyer fails to complete on the agreed date, the seller can serve a notice to complete. This is a formal demand giving the buyer a set period (usually ten working days under the standard conditions) to finish the transaction. During that time, contractual interest runs on the outstanding purchase price at the rate written into the contract, which adds up quickly.

If the buyer still doesn't complete, the seller can rescind, end, the contract. The buyer typically forfeits the deposit paid at exchange (usually 10% of the price). That isn't necessarily the end of it. If the seller later resells for less, the buyer can be pursued for the shortfall, plus wasted costs and interest. Lauren Basger notes that buyers sometimes underestimate this exposure: losing the deposit is often only the starting point, not the ceiling.

The position works both ways. If a seller refuses to complete, the buyer can serve their own notice to complete, claim the deposit back with interest, and seek damages for losses. In some cases a court can order specific performance, meaning the seller is compelled to transfer the property rather than simply pay compensation.

This is why exchange of contracts in the UK is treated as the genuine point of no return. Everything that needs checking, searches, mortgage offer, survey, buildings insurance, funds in place, completion date agreed, should be settled before contracts are exchanged, not after.

Simultaneous Exchange and Completion, and the Role of Chains

Exchange of contracts UK buyers experience does not always sit apart from completion. The two stages can happen on the same day, or they can be separated by a few days, a couple of weeks, or occasionally longer. What suits one transaction may not suit another, and the gap is agreed between the parties rather than fixed by law.

Chains complicate the picture. If your seller is buying onward, and their seller is doing the same, every party has to be ready at the same moment. Mortgage offers must be in hand, deposit funds (the part-payment made on exchange, usually a percentage of the price) must be cleared, and everyone needs to agree the completion date, the day keys are handed over and the balance is paid. One unready party holds up the whole line.

Simultaneous exchange and completion removes the gap, so there is no window in which circumstances can shift before you move in. The trade-off is pressure: paperwork, funds and searches all have to align on a single day, and there is no buffer if something slips. Lauren Basger notes that in longer chains this approach can be harder to coordinate, and the risks of a last-minute delay increase accordingly.

Questions to Ask Your Conveyancer Before Authorising Exchange

Before you give the green light, run through a short checklist with your conveyancer. Their answers should be clear, not vague.

Ask whether all property searches (local authority, water, drainage, environmental) have come back and whether anything flagged in them has been resolved. Check that your mortgage offer remains valid through to completion, offers have expiry dates, and a lapsed one can derail the transaction. Confirm that buildings insurance is arranged from the moment of exchange, as risk usually passes to the buyer at that point.

Ask whether your deposit, typically 10% of the purchase price, though a lower figure can sometimes be agreed, has cleared in the client account and is ready to be sent. If you are in a chain, ask whether every other party is also ready; one unready link can hold everyone up. Confirm the proposed completion date (the day you get the keys and the balance changes hands) and make sure it works for your move, mortgage drawdown and any onward purchase.

Finally, ask what happens if you need to pull out after exchange. Lauren Basger notes that once contracts are exchanged, withdrawing usually means losing the deposit and facing further liability for the seller's losses.

Next Step: Speak to a Conveyancing Solicitor Before You Exchange

Before you authorise exchange of contracts in the UK, take the time to sit down with a conveyancing solicitor and go through the paperwork properly. Once contracts are exchanged, you are legally bound to buy or sell at the agreed price on the agreed completion date (the day keys change hands and the balance is paid). Pulling out after that point usually means losing your deposit, and you may owe further sums on top.

Lauren Basger, a residential conveyancing solicitor, notes that exchange is the true point of no return, searches, enquiries, mortgage offer and survey issues should all be resolved before you give the go-ahead, not after.

If you are approaching exchange and want someone to review your position in England or Wales, get in touch to arrange a conversation with a residential conveyancing solicitor before you commit.

This sits within our Process guidance.

Disclaimer: This article provides general information only and does not constitute legal advice on any individual circumstances.

Blackstone Solicitors